Shea Joseph King
417 Elm Ave
Woodbury, NJ 08096
609.970.0911
sheabow@yahoo.com
QUALIFICATION
SUMMARY
Skilled, dedicated and disciplined telecommunications professional
with over 6 years' of industry experience. Works well in a team or
independently, consistently completing assignments on time. Able to
effectively and efficiently resolve issues and uphold company standards and
guidelines.
•
Excellent customer service skills
•
Track record of success in safety and compliance
•
Extensive knowledge in technical maintenance systems
PROFESSIONAL
EXPERIENCE
Facility Technician - 2007 to
2013
Verizon,
Bellmawr, NJ
•
Provided operational support to multiple areas of construction,
installation/maintenance, customer, engineering and business operations.
•
Handled cable failures in an expeditious manner, allowing customers to still
maintain dial tone.
•
Performed work operations in connection with providing telephone service.
Placed, rearranged and removed outside telephone plant, including aerial,
underground, submarine, buried, block and house cables, poles, and associated
hardware fixtures and equipment.
•
Read and interpreted engineering plan. Installed fiber in business and residential
areas.
•
Performed installation and maintenance of landline telephone service.
•
Used test equipment to isolate trouble in the telephone circuit and restore
the telephone service to its normal operating condition.
•
Work at high heights, in confined spaces and in various types of weather
conditions.
•
Maintained test equipment, tools and vehicle in good working condition.
•
Diagnosed and troubleshoot, video layout and installation, as well as Cat 5
and 6 Networks for internet. Spliced outside non pressurized plastic
insulation cables.
•
Keep detailed records of work related activities and maintained positive
customer relations by explaining services provided to consumer of the
installation, repair or service
EDUCATION
Woodbury Memorial High School, Woodbury, NJ - 2004
REFERENCES
Available upon request